The Parts of This Job I Love Most Are the Ones Most Technical Leaders Avoid.
The Parts of This Job I Love Most Are the Ones Most Technical Leaders Avoid.
On Monday I said I love managing as much as I ever loved building, and that almost nobody in this seat says it out loud. Here is the part I owed you by the end of the week. The three things I have spent it on are not just the parts I enjoy. They are the parts that matter most, and they are the parts most technical leaders want nothing to do with.
That sounds like I am defining the job as whatever I happen to like, so let me give the real reason, which is not about taste. I enjoy architecture, solutioning, and building. I have since I started as a software developer back in the 1900s. Every one of these three is architecture, solutioning, and building, approached from a systems engineering point of view. It is the same thing I have always loved, pointed at substrates nobody told me were systems.
A team is a system. A customer's problem is a system. A company's next stage of growth is a system, with a load arriving on a schedule you do not control. Building a team that can carry the next band, shaping a deal so the commitment is buildable, and preparing for a load before it lands are not three competencies. They are one discipline, applied three times, and that is why they are the parts that matter.
Which means a technical leader who assumes they would hate this work is usually misrecognizing it rather than lacking the appetite for it. Nobody ever told them those were systems. The work looks foreign, and it is the most familiar thing they have.
Now the part that has been sitting underneath all week. If the job is a method, the word the market uses for it describes something else entirely.
The market names this work by its arrangement: fractional, interim, part-time, advisor, consultant. Every one of those describes hours, duration, and contract structure, and not one of them describes what happens.
So the buyer compares on that axis, because it is the only axis the vocabulary offers. Days per week. Cost per month. Length of engagement. Two people offering genuinely different work are weighed as though the sole variable were volume, and the seller competes there too, because arguing with the unit is harder than quoting inside it.
The consequence that matters is the ordering. The engagement is scoped before the diagnosis. Somebody agrees to two days a week, then discovers what the company actually needs, and now the two days is a constraint on the answer rather than a consequence of it. The hours should fall out of the diagnosis. Named this way, they arrive first and quietly determine everything after.
The same failure runs inside companies with different paperwork. A technical leader is hired into a title with a scope, and that scope was written before anyone diagnosed what the company needed. Fractional and full-time are the same mistake wearing different clothes, and if you read Tuesday, you already have the instrument for it: a seat's demands derived again for the work in front of it rather than inherited from a job description that outlived its occupancy.
What falls through the gap is the earliest point on the Load Curve, where a company's need for structural technical thinking has already outgrown what a working technical lead can absorb alongside their existing job, and has not yet grown enough to justify a full-time hire. That point is missed more often than any other, and it is missed for a vocabulary reason rather than a judgment one. Nobody has language to name it, so nobody buys it, so it is absorbed as unpaid overtime by whoever is standing closest to the problem. There is no line item because there is no word.
The leaders who do this well are not better at selling and they are not better at negotiating scope. They stopped answering the question in the unit it was asked in.
So name the method rather than the arrangement. A Structural CTO reads where a company sits on the curve, names the earliest bearing where one exists, and builds the structural decisions the situation actually requires. I coined the term to replace Fractional CTO for exactly one reason: the hours a Structural CTO works are a consequence of the diagnosis, never the service itself.
The practical version is less pure than the argument and it works better. Fractional CTO may still need to appear in your search terms, because that is what people type into a box. Structural CTO does its work face to face, in the room, where saying that the name is based on the work rather than the arrangement changes what the conversation is about. Discoverability and positioning are different jobs, and they are allowed different words.
Here is what the name costs, because a name that costs nothing means nothing. If the hours are a consequence of the diagnosis, you cannot quote before you have diagnosed. That means telling a prospect on the first call that you do not yet know what this will take, while they are asking for a number. Some of them will not call back. That is the price, it is real, and paying it is the only thing that makes the distinction more than a relabeling.
When somebody compares you on days per week, do not answer in days. Something close to this: I do not hold fixed days for anyone. How much time this takes is a consequence of what your situation actually needs, and neither of us knows that yet. What I will commit to now is the thing you are really buying, which is that your work keeps moving without waiting on me. If I am ever the reason something is stalled, that is the failure I am paid to prevent.
That last sentence is the part that matters, because a prospect can hold you to it. Everything before it is framing. A promise with a stated failure condition is a commitment; the same promise without one is a slogan.
So whatever seat you hold, answer one question: what determined the shape of your current role or engagement? If it was a number agreed before anyone diagnosed the situation, days per week, a title with a scope, a headcount plan written in a prior quarter, then the arrangement is determining the work rather than following from it. Now name one thing your situation actually needs that the arrangement has no room for. Not a wish, something specific you can already see. That gap is the entire argument of this week, and it exists in the same shape whether you invoice for days or collect a salary.
The Structural CTO book is where all of this is worked in full: the Load Curve, the bearings along it, and how to read a company's position rather than guess at it. It ships November 2 and is open for pre-order now: http://TheStructuralCTOBook.com
