Building More Can Just Mean Reaching the Wall Faster.
Building More Can Just Mean Reaching the Wall Faster.
I have carried a yellow legal pad every workday since 2012, and not one workday has gone by without time spent writing on it. Many of those pads were scanned, distilled, and fed into my books. Some have simply faded into legend. I wish I still had the first one.
The first one came out in a parking garage in Hartford, after a sprint retrospective where my team had completely missed what the business needed. I started writing, not because I knew what to write, but because I did not know what else to do.
About four years later, after a conversation with a member of my team, I pulled out the pad again on the train home from Stamford to Milford, and what I wrote on that ride became the start of LeadershipOS™. Three weeks ago, after a dinner in Manhattan, I filled pages on a bench in Grand Central, and those pages became last week's five articles.
David Fischer of Engineer Access built that room, and Bob Matsuoka led the conversation. We settled almost none of it. Here is what the pad turned into, and what it still has not settled.
On Monday, power: technology spend has to be aimed at the class of customer the business intends to win, one band ahead of the load, which is what I call Camber Architecture™. On Tuesday, adoption: permission was never the slow clock, and teams adopt AI at the speed they can verify its output. On Wednesday, the army of agents: it is only worth the share of its output you can keep, and agents earn trust the way people do. On Thursday, juniors: the work that built my judgment is the first work we are automating, so the struggle has to be built back in on purpose. On Friday, culture: a value that cannot hold up under pressure is not your value.
Read together, they push against one story. AI is sold as a capacity story: more output per engineer, more agents behind every person, fewer juniors, more speed, and the business grows with it. Almost every technical leader has been handed a version of that plan this year.
Every piece last week ran into the same limit. Adding more does not mean you are going somewhere useful; you can be headed toward a wall at higher speed. Judgment is what decides whether the work makes a difference, and judgment about direction does not scale by adding more of anything.
That is the thread through the week. The scarce resource is judgment about direction: what is worth building, and whether what you built moved anything. Monday aimed the spend, Tuesday checked the output against the business, and Wednesday checked it sooner. Thursday grew the people who can make that judgment. Friday showed that what you reward under pressure is the direction you actually set.
As we stood up from the table, Oleg Simonov asked the question David closed the night on: how many engineers can you jam together before adding one more makes it worse, not better? I do not have a clean answer. It is the reviewer in Tuesday's piece, the leader standing behind Wednesday's army, and the senior teaching Thursday's juniors, all at once.
Agents make the question harder, because they make adding one more nearly free. Last week did not settle it, and neither did the dinner. It leaves us exactly where we were when we stood up from the table, holding a better question than the one we sat down with.
Pick the one place your team added capacity this year: people, agents, or tools. Name the business result it was supposed to move, and check whether it moved. If you cannot name the result, you did not add capacity. You added speed, and speed with no direction is just a faster way into the wall.
The LeadershipOS™ Inner Circle is where this kind of thinking goes deeper every month, in print, starting from the questions my pads keep turning up: https://LeadershipOSInnerCircle.com
